Frequently asked questions
After placing your order, it takes an average of 1 to 3 business days to process it. Delivery in the Netherlands then takes 8 to 12 business days. If it takes longer, please feel free to contact our customer service.
Once your order has been processed, you will automatically receive a Track & Trace code in your email inbox. Please also check your spam folder, as our emails sometimes end up there. Please note that it may take a while for the Track & Trace code to become fully active.
You can track your order via our tracking page by entering your Track & Trace code.
Click here to go directly to the tracking page.
Please refer to our return policy to return your package.
Contact us:
Website name: Zova-Fashion
Contact page: Click here
Email: info@zova-fashion.nl
Phone: +31 462340656
Business address: Cortenpad 7, Beek 6191WJ
Customer service: 24/7
We strive to respond to all inquiries within 24 hours.